A. Suppressing emotions
B. Ignoring the feelings of others
C. Understanding and managing one's emotions
D. Avoiding emotional conversations
Answer: Understanding and managing one's emotions
A. Suppressing emotions
B. Ignoring the feelings of others
C. Understanding and managing one's emotions
D. Avoiding emotional conversations
Answer: Understanding and managing one's emotions
Additional Information: The speaker highlighted that emotional intelligence involves the ability to understand and manage one's own emotions.
Subjects: Comprehension Exercises, Listening Skills