A. To create confusion
B. To establish respect and credibility
C. To ignore reader needs
D. To be overly formal
Answer: To establish respect and credibility
A. To create confusion
B. To establish respect and credibility
C. To ignore reader needs
D. To be overly formal
Answer: To establish respect and credibility
Additional Information: A professional tone fosters positive relationships in business communication.
Subjects: Professional Writing, Business English