A. Using complex language
B. Clarity and brevity
C. Ignoring the recipient's needs
D. Being overly informal
Answer: Clarity and brevity
A. Using complex language
B. Clarity and brevity
C. Ignoring the recipient's needs
D. Being overly informal
Answer: Clarity and brevity
Additional Information: Clarity and brevity are crucial in business emails to ensure effective communication.
Subjects: Professional Writing, Business English