A. To avoid misunderstandings
B. To simplify communication
C. To ignore customer needs
D. To distract the customer
Answer: To avoid misunderstandings
A. To avoid misunderstandings
B. To simplify communication
C. To ignore customer needs
D. To distract the customer
Answer: To avoid misunderstandings
Additional Information: Listening for detail helps ensure clear communication and understanding of customer needs.
Subjects: Listening for Detail, Listening Skills